Shipping Policy
Shipping Policy
Thank you for shopping with Pour Fragrance Bar. We are committed to ensuring your order arrives safely and in a timely manner. Please review the details below regarding our shipping process.
Order Processing
All orders are processed within 2 to 3 business days after payment is received. Orders placed on weekends or holidays will begin processing on the next business day. Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Methods and Delivery Times
We currently ship through trusted carriers such as USPS, UPS, and FedEx. Delivery times depend on the shipping option selected at checkout and the destination.
Estimated delivery timelines after shipment:
Standard Shipping: 3 to 7 business days
Expedited Shipping: 2 to 3 business days
Please note that delivery timelines are estimates and may vary due to carrier delays, weather, or high volume shipping periods.
Shipping Rates
Shipping rates are calculated at checkout based on your location, package weight, and selected shipping method.
Domestic Shipping
We currently ship within the United States. If you are interested in placing an international order, please contact our team to discuss possible options.
Order Tracking
Once your order ships, you will receive an email with tracking information so you can follow your package until it arrives.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. Pour Fragrance Bar is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 5 days of delivery or expected delivery. Include your order number and photos if applicable so we can assist in resolving the issue.
Contact
If you have questions about your order or shipping, please contact Pour Fragrance Bar through our website contact page. Our team will respond as soon as possible.